Privacy Policy

This Privacy Policy explains how PYXIS Entertainment ("we," "us," or "our") collects, uses, stores, and protects personal data when you visit our website https://www.pyxis-entertainment.com/ (the "Website").

Commitment

We are committed to protecting your privacy and complying with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Belgian data protection legislation.

Data Controller

PYXIS Entertainment registered office is Drève Richelle 161/J, 1410 Waterloo, Belgium registered under the Crossroads Bank for Enterprises under 1027.749.543 (hereinafter referred to as “PYXIS ENTERTAINMENT”), is the data controller of Personal Data under this Privacy Policy.

Contact: www.pyxis-entertainment.com/contactus

What Personal Data We Collect

We may collect and process the following categories of personal data

Identity Data: Name, first name, title.
Contact Data: Email address, postal address, phone number.
Technical Data: IP address, browser type and version, device information, operating system, and platform.
Usage Data: Information about how you use our Website, pages visited, time spent, and navigation patterns.
Marketing and Communications Data: Your preferences for receiving marketing from us.

We collect this data through:

Information you voluntarily provide via forms (e.g., contact forms, newsletter sign-ups).
Automatic collection technologies (cookies if any, server logs) — see Section below.

Withdrawal of Consent: Where processing is based on your consent, you have the right to withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Data Retention

We retain personal data only as long as necessary for the purposes described above:

Contact enquiries: [e.g., 12 months after last contact]
Marketing data: Until you withdraw consent or opt out
Analytics data: [e.g., 26 months maximum]
Legal/accounting records: As required by Belgian law

For cookies, retention periods are specified in our Cookie Policy (Section below; no cookies are stored).

Data Sharing and Recipients

We may share your personal data with:

Service providers: Hosting, analytics, email marketing, and IT support providers acting as data processors under contract.
Legal authorities: When required by law.

We do not sell your personal data.

International Transfers: If we transfer data outside the EEA, we ensure appropriate safeguards (e.g., EU Standard Contractual Clauses) are in place.

Your Rights

Under the GDPR, you have the following rights:

Right of Access (Art. 15): Obtain a copy of your personal data.
Right to Rectification (Art. 16): Correct inaccurate or incomplete data.
Right to Erasure (Art. 17): Request deletion of your data in certain circumstances.
Right to Restriction (Art. 18): Limit how we process your data.
Right to Data Portability (Art. 20): Receive your data in a structured, machine-readable format.
Right to Object (Art. 21): Object to processing based on legitimate interest or for direct marketing.
Right to Withdraw Consent: At any time, without affecting prior processing .

To exercise these rights, contact us at www.pyxis-entertainment.com/contactus. You also have the right to lodge a complaint with the Belgian Data Protection Authority (APD/GBA):

Website: www.autoriteprotectiondonnees.be
Address: Rue de la Presse 35, 1000 Brussels
Email: contact@apd-gba.be

Cookies and Tracking Technologies

We don’t use cookies on this website. Should we use cookies and/or similar technologies on our Website, prior consent is required for all non-essential cookies (e.g., analytics, marketing, social media) before they are placed on your device.

Strictly Necessary Cookies: These are exempt from consent and include:

Session cookies for form completion and shopping carts
Authentication cookies
Security cookies
Load-balancing cookies
Cookie preference storage cookies (maximum 6 months)
User interface customisation cookies (e.g., language preference)

Non-Essential Cookies (Consent Required):

Analytics cookies
Marketing and advertising cookies
Third-party cookies

Consent Requirements:

Your consent must be freely given, specific, informed, unambiguous, and active.
Pre-ticked boxes are invalid .
The "Reject All" option must be as prominent and easy to use as "Accept All" .
You can withdraw consent as easily as you gave it .

Cookie Retention: Cookies must not be kept longer than necessary for their purpose. Consent preference cookies are generally valid for a maximum of 6 months .

Direct Marketing

We don’t send any marketing communication nor do any direct marketing operations. Should we do it, we will send marketing communications in accordance with Belgian ePrivacy rules:

New contacts (non-customers): We obtain prior opt-in consent before sending marketing emails.
Existing customers: We may send marketing about similar products or services without additional GDPR consent, provided you were informed and given an easy opt-out when your data was collected and in every message .
Postal marketing: Based on an opt-out system.

You can opt out of marketing at any time by clicking the unsubscribe link in any email or contacting us.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include [e.g., encryption, access controls, secure servers].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates the latest revision. Material changes will be communicated via the Website or email.

For any questions about this Privacy Policy or your personal data:

PYXIS Entertainment SA-NV

https://www.pyxis-entertainment.com/contactus